Privacy Policy
Effective: February 23, 2026
Aura Pilates Studio ("we", "us", or "our") operates the Aura Pilates mobile application and the website aurapilates.rs. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
Account Information
When you create an account or sign in using Google or Apple, we collect:
- Your name
- Your email address
Usage Data
We may collect information about how you interact with the app, including class bookings, session history, and app usage patterns.
Device Information
We may collect basic device information such as device type, operating system version, and app version for troubleshooting and service improvement.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process class bookings and manage your schedule
- Communicate with you about your bookings and studio updates
- Improve our app and services
- Respond to your requests and provide customer support
3. Third-Party Services
Our app uses the following third-party authentication services:
- Google Sign-In -- We receive your name and email address from your Google account when you choose to sign in with Google.
- Apple Sign-In -- We receive your name and email address (or a relay email) from your Apple account when you choose to sign in with Apple.
These services are governed by their own privacy policies. We encourage you to review them.
4. Data Storage and Security
Your personal data is stored securely on our servers. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. When you delete your account, we permanently remove your personal data from our systems within 30 days.
6. Your Rights
You have the right to:
- Access your personal data that we hold
- Correct inaccurate or incomplete personal data
- Delete your account and all associated personal data
- Withdraw consent for data processing at any time
You can delete your account directly from the app in your profile settings, or by contacting us at info@aurapilates.rs.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective" date. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
- Email: info@aurapilates.rs
- Phone: +381 69 210 7966
- Address: Slanacki put 74H, Visnjica, Belgrade, Serbia